Cancellation & Refund Policy:
At TravelinTrip, we strive to provide a smooth and transparent experience for both travelers and travel agents. This Cancellation & Refund Policy outlines how cancellations and refunds are handled for both travelers and vendors (agents) using our platform.
For Travelers:
-TravelinTrip acts as a travel lead generation and connection platform, not a travel agency. We do not take bookings or payments for any tour packages.
Enquiry Submissions:
-All enquiries submitted on our platform are free of cost and OTP verified.
-Once your enquiry is submitted, it is directly forwarded to the respective travel agent you selected.
-All communication, booking, and payment thereafter happens directly between you and the agent.
-TravelinTrip is not responsible for cancellations, refunds, or service disputes. Kindly contact the travel agent you booked with.
For Travel Agents / Vendors:
Free Listing Plan:
-No refund applicable as there is no monetary transaction.
Paid Subscription Plans:
-Subscription charges are non-refundable once payment is made and the listing is activated.
-We encourage all vendors to review the features and plan details before subscribing.
-In rare cases of technical issues (e.g., duplicate payment, failed activation), you may write to us at support@travelintrip.com within 7 days of payment. Each case will be reviewed individually.
Listing Cancellation:
-You can request to deactivate or delete your listing anytime by emailing our support team.
-However, no refund will be issued for the unused portion of the subscription.
Important Notes:
-TravelinTrip is not responsible for any monetary loss, dispute, or service cancellation between travelers and vendors.
-For refunds related to tour cancellations, please refer to the individual travel agent’s terms and conditions.
-We reserve the right to modify or cancel any listing or subscription plan in violation of our terms of service without refund.
Contact for Support:
If you have a genuine refund-related concern regarding your subscription or listing,
write to us at: support@travelintrip.com (we'll respond within 3–5 working days)